By following this chain of command, parents, students and community members can get their questions and concerns addressed quickly and efficiently.

If you are unable to reach the first contact or your issue is not resolved, move on to the second contact and so on until your concern is addressed. Contact information for individuals can be found on the Contact page.

Calling Guide

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Athletics

Step 1: Coach
Step 2: Athletic Director
Step 3: Building Principal
Step 4: Marianne Serratore, Assistant Superintendent (interim)
Step 5: Dr. Patrick Sullivan, Superintendent of Schools

Attendance

Step 1: School Main Office or Nurse
Step 2: Building Principal
Step 3: Marianne Serratore, Assistant Superintendent (interim)
Step 4: Dr. Patrick Sullivan, Superintendent of Schools

Budget

Step 1: Laurene M. McKenna, Assistant Superintendent of Business
Step 2: Dr. Patrick Sullivan, Superintendent of Schools

Building Use (Athletic Areas)

Step 1: Building Main Office
Sept 2: District Office
Step 3: Erin Alvord, Athletic Director
Step 4: Albert Demarmels, Director of Facilities
Step 5: Laurene M. McKenna, Assistant Superintendent of Business
Step 6: Dr. Patrick Sullivan, Superintendent of Schools

Building Use (K-12 Classrooms)

Step 1: Building Main Office
Sept 2: District Office
Step 3: Building Principal
Step 4: Albert Demarmels, Director of Facilities
Step 5: Laurene M. McKenna, Assistant Superintendent of Business
Step 6: Dr. Patrick Sullivan, Superintendent of Schools

Classroom Issues (curriculum, instruction, or an individual student)

For issues including classroom procedures, classroom behavior, grades or subject matter, textbooks and materials used.

Step 1: Classroom teacher
Step 2: Teacher Leader or Department Director
Step 3: Building Principal
Step 4: Marianne Serratore, Assistant Superintendent (interim)
Step 5: Dr. Patrick Sullivan, Superintendent of Schools

Employment and Certification

Step 1: Personnel Department
Step 2: Laurene M. McKenna, Assistant Superintendent of Business
Step 3: Dr. Patrick Sullivan, Superintendent of Schools

Food Services

Step 1: Food Services Director
Step 2: Building Principal
Step 3: Laurene M. McKenna, Assistant Superintendent of Business
Step 4: Dr. Patrick Sullivan, Superintendent of Schools

Medical Concerns

Step 1: School Nurse
Step 2: Building Principal/Athletic Director
Step 3: Marianne Serratore, Assistant Superintendent (interim)
Step 4: Dr. Patrick Sullivan, Superintendent of Schools

Scheduling

Step 1: Teacher
Step 2: School Counselor
Step 3: Building Principal
Step 4: Marianne Serratore, Assistant Superintendent (interim)
Step 5: Dr. Patrick Sullivan, Superintendent of Schools

School Activities and Clubs

Step 1: Activity Advisor
Step 2: Building Principal
Step 3: Marianne Serratore, Assistant Superintendent (interim)
Step 4: Dr. Patrick Sullivan, Superintendent of Schools

School Policy

Step 1: Building Principal
Step 2: Dr. Patrick Sullivan, Superintendent of Schools

Transportation

Step 1: Homeroom teacher (for grades Pre-k-4) or Building Assistant Principal (for grades 5-12)
Step 2: Building Principal
Step 3: Laurene M. McKenna, Assistant Superintendent of Business
Step 4: Dr. Patrick Sullivan, Superintendent of Schools

Registration

Step 1: District registrar
Step 2: Dr. Patrick Sullivan, Superintendent of Schools

Safety/Security

Step 1: Principal
Step 2: Laurene M. McKenna, Assistant Superintendent of Business
Step 3: Dr. Patrick Sullivan, Superintendent of Schools