Liberty is now using ClassLink, a single sign-on platform that allows teachers and students to use one username and password to access everything they need, whether they’re in the classroom or at home.
Families can access ClassLink from their computer or with the ClassLink mobile app, which is available free on the Apple Store, Google Play, or QuickCard by ClassLink (for iPad users who use the QuickCard).
ClassLink can be accessed from computers and mobile devices and is a safe and secure way to ensure your child has access to everything needed for continued learning. ClassLink never collects or shares any personal student information. You can learn more about how privacy is protected here.
Watch this short video to learn more:
My account is locked. What do I do?
An account gets locked after too many failed login attempts. If this happens, alert your teacher and verify your username and password.
I’m getting “Access Denied” or “Account not connected” when trying to sign in with Google. Why?
When clicking the Sign In With Google button in ClassLink, Google is signing in with an active Google account, a personal account that does not have access to ClassLink. Make sure to log out of Google. You may go to https://accounts.google.com/Logout to log out of Google. Then go back to your ClassLink login page to log back in. This time, you will be prompted to input your school-issued Google username and password.
I’m getting “HTTP error 400, Request Header is too long.” What do I do?
Clear your browser cookies and cache. Next close and reopen your browser and try logging back in.
My webcam isn’t loading. Why?
Most modern web browsers support WebRTC, which supports easy access to a webcam from web page scripts. However, Safari (on Mac) does not support WebRTC. Install the Google Chrome browser on your Mac.
What is the username and password for an app I clicked on?
If you are prompted for a username and password after clicking an app and you are unaware of your username and password for that app, the best option is to contact your teacher or Liberty’s technology department.
What is my Google Classroom or Teams Class Code?
Google Classroom classes are created and managed by the teacher. Please contact your teacher for the class code. If you are going to Classroom.google.com directly (outside of ClassLink) and it’s trying to log in to a different account, go to https://accounts.google.com to check other active accounts, log out of Google then login with your school Google account.
The ClassLink LaunchPad Extension on Safari is disabled. What do I do?
- After you install the ClassLink LaunchPad Extension for the Safari browser, go into the Safari Preferences menu and click on Extensions.
- Enable the extension by clicking on the checkbox to the left. See the screenshot below.
What if I still need help?
If you have questions or need assistance, contact Liberty’s tech support team or email the ClassLink helpdesk.